Msure

Partner Ecosystem

Our Ecosystem of Partners

Msure works with established healthcare administrators, provider networks, and technology partners to deliver structured employer-sponsored health plans across Asia.

How Our Ecosystem Works

Our operating model connects employers with healthcare services through a structured chain of administration, technology, and provider access. Select a perspective or plan type to see how each layer adapts.

Stakeholder Perspective

Plan Type

Dual-Path Overview

Care PathEmployee Journey
1

Employee

2

Access Point

3

Care Pathway

4

Claim Handling

5

Resolution

Money PathFinancial Flow
1

Fee

2

Risk Pool

3

Claims Fund

4

Provider Pay

5

Reconciliation

Employers & HR Teams

Plan Sponsors

Plan design, budgeting, employee communication, and benefits strategy

Msure Platform

Structuring & Governance

Plan structuring, risk evaluation governance, utilization monitoring, and employer reporting

TPA & Claims Administration

Operational Execution

Admedika, Meditap, and Fullerton Health handle cashless access, claims adjudication, and provider settlement

Healthcare Provider Network

Service Delivery

19,000+ hospitals, clinics, specialists, and telemedicine providers across 50+ cities

Employees & Dependents

End Beneficiaries

Access to care through e-cards, mobile portals, cashless visits, and reimbursement channels

Insurance & Risk Partners

Healthcare administration and claims processing is executed through licensed Third-Party Administrator partners with established operations across the region.

Third-Party Administration

Admedika

Admedika

Cashless network administration and claims processing

Meditap

Meditap

Digital-first TPA with integrated provider network

Fullerton Health

Fullerton Health

Regional healthcare administration and managed care services

Healthcare Provider Networks

Through our TPA partnerships, employees have access to extensive hospital, clinic, and specialist networks with both cashless and reimbursement options.

19,000+

Hospital & clinic partners

50+

Cities covered

9,000+

Cashless access points

Cashless and reimbursement options

Telemedicine integration

24/7 customer support lines

Technology & Infrastructure

Our technology stack supports the operational requirements of employer-sponsored health plans including claims processing, data management, and member access.

Claims Processing

Automated adjudication systems integrated with TPA platforms for real-time claims handling and status tracking.

Data & Reporting

Structured data pipelines providing employers with utilization reports, cost analysis, and trend monitoring dashboards.

Member Access

Digital member portals and mobile applications enabling e-cards, provider search, and claims submission.

Security & Compliance

Encrypted data handling, role-based access controls, and audit logging aligned with data protection standards.

Client Segments We Serve

Msure serves a range of employer types across different industries and company sizes. Client identities are kept confidential unless explicitly authorized.

Technology Companies

10 - 500 employees

Flexible plans with telemedicine and wellness components

Professional Services

20 - 200 employees

Structured outpatient and inpatient coverage

Manufacturing & Operations

100 - 1,000 employees

Cost-controlled plans with broad network access

International Employers

5 - 300 local employees

Locally compliant plans with cross-border reporting

Partnership Principles

All partnerships are governed by a set of operating principles that ensure alignment, accountability, and sustainable outcomes for employer clients.

Transparency

All partnership terms, fees, and performance expectations are documented and disclosed. No hidden arrangements or undisclosed commissions.

Independence

Msure maintains operational independence from all partners. Plan recommendations are made based on employer needs, not partner incentives.

Accountability

Partners are held to defined service levels with regular performance reviews. Underperformance is addressed through structured escalation.

Data Stewardship

Employee health data shared with partners is governed by data processing agreements with defined retention, access, and security requirements.

Continuity

Partnership structures include business continuity provisions to ensure uninterrupted service for employer clients and their employees.

Mutual Value

Partnerships are structured for long-term mutual benefit rather than short-term gains, supporting sustainable healthcare cost management.

Partnership Inquiry

If you are a healthcare provider, technology company, or insurance partner interested in working with Msure, we welcome structured discussions.